Commonly Asked Carpet Care Questions

How often should I have my carpets professionally cleaned?”
Carpet cleaning frequency will depend on the usage of the particular room. While soil removal
and appearance are important, cleaning for health is a major factor. Carpets are like sinks for
dirt – the soil and bacteria levels continue to rise until drained (cleaned). We recommend a
cleaning every
6 months to a year for heavily used rooms (family rooms, halls, stairs). A
cleaning every one to two years is usually enough for lesser-used rooms (bedrooms, perhaps
living and dining rooms).

How can I best care for my carpet between cleanings?”
Regular vacuuming is the best thing you can do to maintain your carpet. We suggest at least
several times per week. Soil in your carpet acts like tiny rocks, scratching away at the carpet
fibers and dulling them. After this has happened, the fibers do not reflect light like the unused
portions of your carpets and appear dull, no matter how often it is cleaned. Remember,
vacuuming and cleaning cannot wear out your carpet, but soil can! Never scrub spots! This will
flare the fiber tips permanently. Apply cleaning agents with a white towel and blot. Use mats
and runners in entryways. These will trap soils before they enter the carpet.

“How soon can I walk on my freshly cleaned carpets?”
With our hot water extraction method, most carpets take 2 to 8 hours to dry, with a bonnet
method, 1 to 2 hours. Drying time can be longer or shorter, depending on the type of carpet
and the relative humidity in your home. Avoid wearing shoes; the moisture in the carpet will
turn the slightest dirt on the soles to mud and track up the carpet. Wear house slippers or
white socks or ask us for plastic booties to wear. If you had Scotchgard applied, socks will
absorb some of it and reduce its effectiveness. It is best just to stay off of it until completely
dry.

After you clean my carpets, will they re-soil more quickly?”
No, they will not re-soil more quickly with our cleaning system. Some outdated methods such
as shampooing leave a residue, which attracts soil. Our cleaning system uses a clear water
rinse, which means there is no significant residue left in your carpet to attract soil.
Scotchgarding your carpets will greatly improve stain resistance and help them stay cleaner
longer.

Can you guarantee that you will remove all of the stains?”
Our cleaning method is very effective and we carry many specialty-spotting agents on our
trucks. We have special training in spot removal techniques. However, some stains may be
permanent, depending on the type of stain, the fiber content of your carpet, and how long the
stain has been in the carpet.

Are your chemicals safe?
Yes, the cleaning agent we use most often is completely natural, biodegradable, and non-
toxic. It’s safe for pets and kids to come into contact with.
You can trust Bay Area Carpet Cleaning with the answer to remove
spots, odors, and stains no matter what. WE GUARANTEE YOU! Your
carpets will be more so cleaner and brighter, also Bay Area Carpet
Cleaning services is perfect for allergy sufferers or anyone who is just
concerned about the health of their family.
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Bay Area Carpet Cleaning
Pacifica, CA 94044
Toll Free: (888) 667-3637
Phone: (415) 877-0309
Fax: (888) 215-4573
info@bayareacarpetcleaning.biz
Years of Experience Helping Customers Since 1998
Bay Area Non Toxic Carpet Cleaning
San Francisco Carpet Cleaning Call 415-877-0309
East Bay Area Carpet Cleaning Call 510-225-4099
Peninsula Carpet Cleaning Area Call 650-268-9756
Toll Free Calls 888-667-3637